Never miss a call.
Never lose a client.
HaloVox is an AI phone receptionist built for independent veterinary clinics. It answers every call, books appointments, and handles routine inquiries — so your front desk can focus on the patients in the room.
Your phone doesn't stop. Your team is only human.
Independent clinics run lean. When every line is ringing — a worried pet owner, a booking request, a prescription refill — calls go to voicemail. And voicemails turn into clients who booked somewhere else. Hiring more front-desk staff is expensive and hard to sustain. Missing calls is quietly expensive too.
Source: Today's Veterinary Business, 2025
Answers the phone. Handles the routine. Hands off the rest.
Books appointments
Callers schedule, reschedule, and cancel by voice — in a natural conversation. HaloVox reads your live calendar and only ever offers times that are genuinely open. No double-booking, no phantom slots.
Handles routine calls
Prescription refill requests, clinic hours, directions, vaccine reminders — HaloVox resolves the calls that don't need a vet, so your staff aren't pulled away from the exam room for questions they've answered a hundred times.
Never sleeps
Answers after hours, at lunch, and during the mid-morning rush when every line is busy. Pet owners reach someone who can actually help — not a voicemail box they'll never check.
Made for independent clinics — not the big groups.
Most veterinary AI is built for large hospital networks and corporate groups. HaloVox is built for owner-operated practices: the one-, two-, and three-vet clinics that carry the same call volume with a fraction of the staff. You get enterprise-grade call handling without the enterprise price tag or the IT overhead.
Built to be trusted with your front line.
The biggest question about an AI receptionist isn't can it talk — it's can I trust it with my clients. HaloVox is designed so it never guesses. It works only from your clinic's live data: it can't offer an appointment slot that doesn't exist, and it won't invent an answer it doesn't have. When a call needs a human, it hands off cleanly — with full context, no dead air. You stay in control of your schedule, your clients, and your care.
No hallucinations
HaloVox only works from your live clinic data. It never invents appointment slots, client records, or answers it doesn't have — if it doesn't know, it says so and routes to your team.
Clean handoffs
When a call is urgent or outside HaloVox's scope, it transfers to your team immediately — with full context, no dead air, and no frustrated client left wondering what happened.
You stay in control
Your schedule, your rules. HaloVox follows the logic you set during onboarding and never makes decisions that belong to your staff or your vets.
Every call logged
A full transcript and structured summary for every call — so your team always knows what was said and what was resolved, even when they weren't there to take it.
Works with the systems you already run.
HaloVox connects to your practice management system, so bookings and client lookups happen right where your team already works — no double entry, no new logins, no disruption to your workflow. Rolling out with ezyVet, with Cornerstone and Shepherd on the way.
Simple, honest pricing.
Flat monthly tiers. No opaque "contact sales for a quote," no surprise per-call fees, no usage spikes when your clinic gets busy. You'll know exactly what you're paying before you commit. Reach out for current pilot pricing.
Flat monthly tiers
One predictable number on your invoice every month. No usage spikes, no hidden minimums, no surprises at renewal.
No per-call fees
HaloVox handles as many calls as your clinic receives. You're not penalized for being busy or for having a good week.
Setup included
Onboarding, voice configuration, and PMS integration are all included. There's no "implementation fee" hiding in the fine print.
Currently in pilot. Reach out and we'll send current pricing within one business day.
A call, handled start to finish
No apps for your clients to download. No new hardware for your team. When your line is busy or after hours, HaloVox picks up — and it sounds like a calm, capable receptionist who knows your clinic.
The phone rings, HaloVox answers
A client calls to book a wellness visit for their dog. HaloVox greets them by your clinic's name, naturally — no phone trees, no "press 1 for reception," no hold music.
It recognises the caller
The caller says they'd like a check-up next week. HaloVox recognises them as an existing client, pulls up their pet's record, and checks your live calendar — all in the flow of a normal conversation.
It books from your live schedule
HaloVox offers only the slots you actually have available, confirms the day and time out loud, and books the appointment directly into your PMS — no double-entry for your team, no made-up times.
It knows when to hand off
If the call is something an AI shouldn't handle — a potential emergency, an unusual clinical question, anything outside its scope — HaloVox passes it to a human cleanly, with full context. It never pretends to know what it doesn't.
Every step runs on your clinic's real data. HaloVox doesn't guess and it doesn't improvise — so you always know exactly what your callers are hearing.
Up and running in days, not months
You don't need a technical team or new hardware. We handle the setup and configure HaloVox around how your clinic already runs — your appointment types, your hours, your way of handling calls.
Pilot clinics get hands-on setup directly from our team — and a direct line to us as you settle in.
We connect to your practice system
HaloVox links to your practice management software so it works from your live schedule and client records from day one. No data migration, no changing how your team works — it slots in alongside what you already have.
We configure it for your clinic
We set up your appointment types, services, hours, and call-handling rules — including exactly how and when HaloVox hands off to your staff. It learns your clinic's language, your specific services, and how you like things done.
You go live
We test it with you until you're confident, then route your overflow and after-hours calls to HaloVox. You stay in full control, and you can adjust anything as you go. Most clinics are live within 5–7 business days.
Everything your front desk needs
HaloVox handles the calls so your team can focus on the patients in the room.
After-hours answering
HaloVox never clocks out. It handles calls after closing, on weekends, and during holidays — so pet owners always reach someone who can help, not a voicemail box.
Appointment scheduling
Callers book, reschedule, or cancel through natural conversation. HaloVox syncs directly with your practice management system — no double entry, no phantom slots.
Smart call routing
Potential emergencies are identified and escalated immediately. Routine inquiries are handled autonomously. HaloVox knows the difference and acts accordingly.
Real-time call summaries
Every call generates a structured summary delivered to your team instantly — who called, why they called, and what was resolved. Nothing falls through the cracks.
Natural conversation
Callers interact with a warm, professional voice that understands context, handles interruptions, and never puts anyone on hold. Most clients don't realise they're talking to AI.
PMS integration
Works with the practice management software you already use — ezyVet now, Cornerstone and Shepherd coming soon. No switching tools, no disruption to your workflow.
We're onboarding a small group of pilot clinics.
If you run an independent veterinary practice and you're tired of the phone winning, we'd love to talk. Early clinics get direct access to our team and a hand in shaping the product.